Retailers are struggling to meet customers' multi-channel buying expectations, according to research from consulting firm Accenture and SAP business software subsidiary hybris.Organisational, operational and technology challenges are hampering retailers in meeting customer expectations, even though retailers view omni-channel maturity as a priority and see it as a key brand differentiator for their companies.See More

Shares of enterprise vendor SAP AG (SAP) are up $2.50, or 3.4%, at $76.25, after the company this morning reported Q3 revenue in line with analysts’ estimates and profit that topped consensus.Revenue in the three months ending in September rose 2%, year over year, to €4.05 billion, yielding EPS of €0.78,…See More