Retailers Face Big Hurdles in Bridging the “Omni-Channel Commerce Gap,” According to New Research from Accenture and hybris

[Leonia Greenidge]

NEW YORK & LONDON--(BUSINESS WIRE)--Organizational, operational and technology challenges are hampering retailers’ efforts to meet customers’ demand for a seamless shopping experience across all channels and touch points, according to a new research study from Accenture (NYSE:ACN) and hybris software, an SAP company and the world’s fastest-growing commerce platform provider.